Reference

Privacy Policy for your account

win379 sets out how we handle account data, cookie signals, device details, and wallet records when you open an account in India.

Account dataCookie signalsDevice logsLocal law
win379 Privacy Policy for your account
REQUEST PATHS

Where to send privacy requests

If you want to exercise a privacy right, ask for a copy of your data, or change a record, use the contact path that matches your account status. We route signed requests, logged-in messages, and written letters to the same privacy queue so the right team handles them. Please include the email on your account and the change you want, because that helps us verify the request and respond faster.

Team online

Account message

Send your request from the account that holds the data. That lets us match the record fast, confirm ownership, and keep the answer tied to the right profile.

Privacy email

If you cannot sign in, write to the privacy mailbox from the email address used on your account. Include the request type, and we will tell you what proof we need.

Signed letter

For requests that need a signed copy, use the postal route shared after we confirm which local law applies. We log the letter, check identity, and continue from there.

DATA HANDLING

How we handle data and access

We keep policy handling tight: only the records needed to run the account, complete payment checks, resolve disputes, and meet legal retention duties.

Data use

We use account, device, and wallet records to run login, sessions, and the requests you send to us. We do not turn that data into extra profiling beyond what the site needs to operate.

Cookies

Cookies remember the session, language, and a few security checks. You can clear them through your browser, but parts of the account flow may ask you to sign in again.

Account checks

If a request looks unusual, we may ask for extra proof before changing a profile or sharing a copy of records. That step protects your account from someone else acting in your name.

Retention

We keep records only as long as they are needed for the account, dispute handling, fraud checks, or the period set by local law. After that, we remove or anonymise them where possible.

Change requests

You can ask for correction, access, or deletion through the same contact path used for privacy requests. Tell us what you want changed, and we will confirm what the law allows.

Service partners

When service partners process data for hosting, messaging, or wallet handling, they receive only the details needed for that task. We expect them to keep the same limits on use and storage.

Privacy questions, answered clearly

These answers explain how we handle rights, cookies, corrections, access, and contact requests. If your request depends on local law, we will tell you what we can do after checking your identity and the account records. The same process applies whether you are asking for a copy, a correction, or a deletion step, and we keep the reply tied to the email or number on file.

We keep the details you enter, login logs, device signals, cookie records, and wallet references needed to run the account. We use them for access, support, dispute handling, and legal duties where the law requires.

Yes. Use the account message path or the email on file and ask for a copy. We will verify the request first, then send what local law allows us to share.

Yes. Send the corrected name, email, or number through the privacy contact path, and we will compare it with the account record. If the change affects safety checks, we may ask for proof before updating it.

We keep records only for the time needed to run the account, settle disputes, meet tax or legal duties, or respond to a claim. After that, we remove or anonymise them where we can.

Cookies help us remember your session, language choice, and a few security flags. If you clear them, some parts of the account flow may ask for sign-in again, but the privacy terms stay the same.

Send the request through the in-account form, the privacy email, or the written letter path. Use the contact tied to your account so we can verify identity and respond in the same thread.